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Privacy, Shipping, Cancellation Policies

How We Protect Your Privacy

We at HomeDeliveryPetSupply are dedicated to protecting your privacy and personal information. At HomeDeliveryPetSupply all of your personal information is protected by our (SSL) encryption technology. This securely encrypts and protects all of your personal data including your name, address and credit card information so that it can't be read by anyone over the internet. We value your trust very highly, and we will work to ensure that your personal information that you provide us will be fully secured and protected. We do not sell or give your personal information to 3rd parties. Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

SHIPPING POLICY

All orders are shipped, on average, within 48-72 hours from the time your order is placed. On average you should expect to receive your order within 8-12 business days from the time that you place your order.

SHIPPING CHARGES:

In order to return an item, you must obtain a Return Number from our customer service department. Email us at abntanker@hotmail.com to obtain a return number. You may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping. Any shipping cost that you incur to return a product to us will not be refunded.

We require the following information to process your return:

Note: Your return will not be processed if you do not provide ALL required information.

The Return number
Your full name and address
Phone number
Email address
Packing Slip
The original order confirmation number
The reason for returning the merchandise

Return address:

Attn: RETURNS DEPARTMENT
HomeDeliveryPetSupply.com
HHC 1AD G3
CMR 467 Box 5173
APO AE 09096

Any package that has not been received by HomeDeliveryPetSupply.com and tracking information cannot be provided, will be the sole responsibility of the shipper.